Easy Steps To Troubleshoot Wireless Printing Offline Error

by silky sogy on Nov 2, 2020 Business 21 Views

If you are wondering howto get a wireless printer back online, this post can help you. To print the printer online, you need a network connection. Printer offline error could be very frustrating, especially if you are printing some important documents. Fortunately, it is not a difficult task to bring the printer back online. But, if you have no idea how to do this, you can go with the following troubleshooting steps to fix your problem. 




Easy Guidelines To Bring Wireless Printer Back To Online 

 Remove the Printing Jobs 

Stuck printing jobs could be the reason that your wireless printer is appearing offline. following are the steps you need to follow to fix the problem: 


  • Check the ‘See what’s printing’ menu and then right-click on it. 
  • Cancel all the printing jobs present in there. 
  • With the printing jobs removed, you need to choose the ‘Use Printer Online’ option. 
  • Restart the printer. 

 Hopefully, these steps will help you to bring the printer back online. In case not, you can proceed with the next troubleshooting steps: 

 Remove and Reinstall Printer 

 The reinstallation of printers can help you to fix the problem. Here are the  steps you need to follow: 


  • Right-click on the ‘Devices and Printers’ option. 
  • Choose ‘Remove’ device.
  • Now, you can add the printer again by choosing the ‘Add a printer’ option from the ‘Devices and Printers’ section. 
  • Follow the on-screen guidelines to complete the task. 

 To remove the Printer drivers and packages, you can follow the guidelines below: 


  •  Login as admin in Windows. 
  • In the search bar, type CMD.
  • In the command prompt, you need to type ‘printui /s/12’ with spaces and it will take you to the ‘print server properties’ window.
  • From here, you can remove the driver package.
  • Now, you can add the printer again by choosing the ‘Add a printer’ option from the ‘Devices and Printers’ section. 
  • Your printing device now must appear online and let you print the document. 


If something is wrong with your printing device, get professional help from the printer professionals. 

 Check The Wireless Connectivity 

 Make sure that your printer and computer are connected to the wireless network and getting the proper WiFi signals. Also, your printer and computer should be on the same Wifi network, else you won't be able to print the documents.  If you have connected the printer to the router using the Ethernet cable then make sure that the cable is not broken. 


Another Way To Bring Wireless Printer Online 


  • Go to the ‘Settings’ menu and click on Printer. 
  • Right click on your printer and choose ‘Use printer online’ option, 
  • Check for the pending printing jobs and if any, clear that job. 
  • Now, open the printer menu and choose the option ‘Cancel All documents’ option. 
  •  If there is any paper jam error, you need to fix that problem. 
  • Print the test page to check if the printer is working fine. 
  • Check the Wifi connection and make sure that the connection is working fine. 
  • Restart your printer.


So, these are some simple guidelines that can help you with how to get a wireless printer back online. Hopefully, these steps will fix your problem and let you print the documents. However, if this is not the scenario, then there is something else wrong with your device; it could be the intruder trying to access your device or some software issue. If you want to fix the problem. You need to contact the printer experts and take professional advice to deal with the issue. So, make the right decision and have the desired printing experience. 


Article source: https://article-realm.com/article/Business/8272-Easy-Steps-To-Troubleshoot-Wireless-Printing-Offline-Error.html


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