How to troubleshoot Arlo Base Station Offline issue?

by Paul William on Mar 15, 2021 Computers and Technology 37 Views
Arlo cameras allow you to record videos and review them when you get time. Arlo cameras designed for security purpose. Before accessing Arlo cameras you need to set up them first. After setting up these cameras you can watch live video streaming and also you can review previously store videos.
Base station plays important role in Arlo system. Increase in battery life of camera, better video quality and also provide dashboard to manage cameras. Arlo Base station cause issue sometimes like it goes offline. Offline issue cause disturbance is video or it will stop recording videos.
Before proceeding for troubleshooting notice LED behaviour of light in front of base station to determine whether system is on or not. Newly designed base station has one LED whether previous design had three or five LED.
Follow steps below to troubleshoot base station.
 
1. Check connectivity with Ethernet cable. Make sure you’re using Ethernet cable which comes with base station.
2. Power source and adaptor shall be checked. Make sure to plug adaptor into outlet securely.
3. Connect your device to a strong internet connection or connect with other device which is directly in contact with router. Internet connection must be that strong so you can browse Arlo login from your device.
4. Check power cycle of your base station. Make sure it will be good.
5. If your base station is suddenly disconnected from internet then check router settings and try again.
6. Check whether your Netgear Arlo firmware or software if they requires an update.
7. Perform a factory reset setting.
 
After above steps if you still having this issue, contact to customer support helpline.

Article source: https://article-realm.com/article/Computers-and-Technology/10947-How-to-troubleshoot-Arlo-Base-Station-Offline-issue.html

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