Magento – The Leader of the Digital Commerce Pack for 2020

by Rahim Makhani on Jan 21, 2020 Computers and Technology 262 Views

A study revealed that more than 15% of digital commerce organizations are planning to deploy their marketplace in the next three years. Gartner - a renowned consulting firm, announced Magento, the leader for Digital Commerce segment for the year 2019. This justifies the sudden spike in the hiring of magento development service in india recently. The digital platform is a multifarious one due to the continuous modifications in technology, features,  products offered, and pricing models, etc. Gartner predicted that by 2023, voice-enabled biometric authenticated shopping will gain entry in the digital commerce segment as around 5% of the transactions would be shopping via Alexa, or OK Google. In this emerging tech scenario, only the top-notch players will survive. This article reveals the reasons for Magento leading the digital commerce race.

Digital Commerce – A Preamble

A digital commerce platform is the platform that permits shoppers to buy products via a self-service and interactive experience. The platform should be transparent enough to display all the pricing facets. It should be informative enough to facilitate customers to make their buying decisions. The platform should ideally include an attractive storefront, smooth catalog navigation, innovative searching mechanism, a glitch-free shopping cart, a fuss-free checkout process, and customer account management ability. The platform should be able to handle the rule-based discounting options and promotional campaigns with ease.  

Magento in Magic Quadrant  

It is extremely difficult to select a vendor as the top one in this cut-throat competition, but Gartner’s all-embracing and transparent assessment process did an incredible work in preparing Magic Quadrant for Digital Commerce report for the year 2019. Gartner has evaluated 13 top-notch players in the digital commerce field. It has divided the magic quadrant into segments like challengers, leaders, niche players, and visionaries. The vendors have been according to their assessment placed in a respective quadrant.



Magento once again came out with flying colors in this study conducted by Gartner. Magento emerged as a leader of the pack for the third time consecutively in the digital commerce segment in 2019. The coming section highlights the strengths of the Magento platform and also tries to convince store owners to hire magento developer online by justifying its needs.

Magento Strengths

Let us review the strengths of the Magento platform that led it to the numero uno position in the digital commerce segment one by one.

A Comprehensive Platform: The Magento platform includes all the core commerce services along with a native module for page building. Apart from this, there are supplementary modules for handling analytics, data management, shipping, and order management. The minimal requirements of qualifying for a digital commerce store are fulfilled with ease.


Partnering System: Magento supports thousands of extensions that can be integrated with its CMS to allow for any additional feature as per the requirement of the vendor. The Magento marketplace allows the vendors access to around 5000 external extensions from within the Magento admin UI itself. There are extensions for almost everything, including social media integration, enhanced searching, analytics, reviews, etc. The partner ecosystem of Magento is applauded worldwide for integrating tech agencies and developers on a single marketplace.


Acquisition with Adobe: Magento was acquired by Adobe in 2018, which gave it wings. Magento offers uni-tenant SaaS as well as multi-tenant SaaS, including order management, business intelligence, and shipping modules. It can be hosted on the cloud or a local server as well. The acquisition with Adobe gave options to vendors to select either Magento Commerce or Adobe Commerce Cloud for the deployment of their store. The AI capabilities of Magento enhanced significantly post-integration with Adobe. The analytics and marketing solutions of Adobe made the Magento platform complete in all aspects.

Magento Cautions

However, everything was not positive in the Gartner report. There were some areas of improvement suggested by Gartner. A caution marked in the report was the SaaS offering, especially the single-tenant one. It needs updating to include major functionalities like autoscaling. Another concern raised was about the B2B functionality wherein key features are missing like contract management, expenditure limits, workflow approvals, etc. Another important issue raised in the report was about the integration of Adobe and Magento platforms. The concern was specifically related to partial integration of the AI-enabled personalization and the dynamic multivariate testing. The glitches in the synchronization between Adobe Analytics and Magento Commerce were also highlighted.

Final Remarks

Achieving the number one position in the digital commerce segment for three years in succession is not a mean feat to achieve. The magento development service in india is on a high due to the surge in the number of Magento stores. Each store owner hire magento developer online in substantial numbers not without any reason. Magento has been leading the pack of digital commerce businesses due to its knack of including out-of-the-box features in every new update. However, there are certain areas of improvement, especially the Magento-Adobe integration part. To conclude, Magento is going to be the lifeline of online businesses in the coming years.

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