Know about the customer support in American airlines

by Emily Cooper on Oct 22, 2019 Travel and Leisure 143 Views

American airlines is one of the major airlines of America that serves its passenger with world-class services. For the convenience of passengers, various online services are provided which saves time as well as effort.

 

Get info about customer support

Along with online services, the airline has introduced the option of customer support. The passengers can contact the live person in the support team to get assistance. The representatives in American airlines customer service can be contacted for a number of services. Some of them are as follows:

  • Reservations and changes in the ticket

  • Cancelled or delayed flights

  • AAdvantage program

  • Miles request

  • Hotels, rentals and accommodations

  • Deals and offers

  • Refunds and receipts

  • Special assistance

  • Trip insurance

  • Lost or found baggage and many more.

 

Ways to reach support team

If passenger is facing any issue or have any query related to American airlines services, any of the below mentioned ways can be used to contact the support department:

  • Phone: A passenger can contact the support center by simply dialing the phone number. The call will be redirected to the live person and passenger can discuss the query. It is an instant-solution method, which makes it convenient for users to contact support team through phone. It is used by most of the passengers when they seek for help. It is a method that involves less effort and results in on-time solution.

 

  • Email: Customer support team can be contacted by writing an email with complete description of the issue. The email is sent to the customer relations team. The live person on the end will reply back to the email with relevant solution or information. It usually takes more time than phone, so it is less used. It is used in most of the cases, when passenger wants to keep a cop of the conversation.

 

  • Ticket counter: If convenient, a passenger can contact the support team by visiting the ticket sales center at the airport. The live person of the airline at the airport will provide complete assistance to resolve the query. As it requires a visit at the airport, so it is chosen by a very few  passengers.

 

In order to  know more about the airlines, a passenger can contact American airlines live person, by choosing any of the above mentioned ways. All the contact details are available on the official website of American airlines.

Article source: https://article-realm.com/article/Travel-and-Leisure/3640-Know-about-the-customer-support-in-American-airlines.html

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