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People are given preference to use smart speakers because they come with voice assistants such as Google Assistant or Alexa. The Amazon Echo Dot simply works with Alexa. We can easily add unique skills and enjoy music, games, daily routines, and many more. Users get frustrated when they see the Echo Dot offline. There are many reasons for Echo offline. Here, we will discuss ways to resolve the existing issue with the Echo Dot.
Ways To Solve Echo Dot Offline
Most of the time, users use the Amazon Echo Dot. When it goes offline, it means there is a problem connecting. It becomes vital to fix the Echo Show offline. Here we check different methods to fix Echo offline.
Restart Echo Speaker and WIFI
The first step wipes out the possibility of a problem with your Wi-Fi router. To work properly, any Amazon Echo speaker requires a stable internet connection. There is a need to restart your Wi-Fi router and connect your Amazon Echo speaker once the network comes back up. We can also recheck whether Echo offline is solved or not.
Linked Echo Speaker to Amazon Account
We must use an Amazon account with Echo speakers. There is also a need to attach the account with speakers. We can check these steps :
We can open the Alexa app on the smartphone.
Here we search the device tab by using the row at the bottom of the screen.
Now we tap on Echo & Alexa.
Check the list of devices and click on it.
Place Echo Speaker Close to Router
Sometimes we can place the Echo speaker far from the router. We can place the Echo Dot in different places and the router in another one. There are many other objects which block the signals and make Echo offline. It is vital to place it at the best location so it gets the proper signals. There is a need to place speakers near the router and remove objects that come between them. We can also use a mesh wifi router for large spaces.
Change WIFI Network
Using the Alexa app, we can connect the Echo speaker to a different network than the one we currently use. In this case, we will need to reconnect to your existing network if we've changed your password or SSID. We can also switch from a 5GHz to a 2.4GHz network. You can do it this way.
Now we open the Alexa app on your smartphone.
Go to the bottom of the screen and search the device tab.
Here we click on Echo & Alexa.
Now we pick Echo devices and attach them to different networks.
Go to the top right corner of the app.
Click on it.
Now go to the wireless tab and choose the current wifi network.
Here, we click on the change button.
There is a need to follow instructions and change the Wi-Fi network.
Update Alexa APP
It is also necessary to use the latest version of the Alexa app. When we use a low version of the Alexa app on our Android or iPhone, it shows the Echo Show offline. There is a need to update the Alexa app, so it works properly and fixes bugs. Users can easily update the Alexa app and it takes a few minutes.
Deregister Echo Speaker and Re-add
The Alexa app helps you register an Amazon Echo speaker with your Amazon account. De -registering your Echo speaker from your account and adding it back might be a smart idea if your Echo speaker is offline. You can see whether it makes a difference if you do this.
Users can open the Alexa app on their devices.
Now we navigate the device tab by using the row at the bottom of the screen.
Click on Echo & Alexa
Choose an Echo device and attach it to a different network.
Here we click on setting icons at the top right corner of the app.
We can find the Registered To section at the bottom of the page.
You will see your name in this portion.
Click on the de-register button.
Follow the on-screen instructions and again register the device.
It is necessary to check whether Echo Dot offline is solved or not.
Factory Reset Echo Speaker
When users try all the above methods but cannot fix them, reset is the last option for them. It is a simple technique to perform a factory reset on the Amazon Echo Dot. After resetting, there is a need to again register the Amazon account with Amazon speakers.
Sum Up
Users can quickly solve Echo offline issues and they can use their Amazon Echo speakers. It is also better to use a high-speed network so errors will not occur. There is also a need to check the speed of the network.
Article source: https://article-realm.com/article/Arts-Entertainment/Music/29886-Echo-Going-to-Offline-Mode-How-to-Solve.html
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