Mike Wood

A medical front office assistant serves as the face of your healthcare facility, greeting patients, scheduling appointments, and verifying their insurance information. They are the face of customer service in your healthcare facility. This career can be demanding and require great attention to detail, but it also offers tremendous rewards. No matter your ambitions in this field, earning a Medical Administrative Assistant Certificate will give you the necessary tools for success. Administrative duties A medical front office assistant is an essential healthcare team member and is critical to patient experience. Their duties include being the initial point of contact for patients, greeting them and gathering their information, scheduling appointments, verifying insurance coverage, and answering queries. These duties can be performed in various settings, such as small private physician's offices and larger institutions like hospitals. Administrative assistants work alongside ... Continue reading →