Rahul Kumar

Rahul Kumar
Member since Aug 14, 2026
Agentic AI vs Conversational AI: Where Enterprise AI Agents Cross from Answering to Acting

by Rahul Kumar on Sep 9, 2026

Software

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Key Takeaways Conversational AI answers; agentic AI plans, invokes tools and completes multi-step tasks with minimal human involvement at each step. Over 40% of the agentic AI projects that will be introduced this year will likely be abandoned before the end of 2027: primarily due to rising costs, questionable business value and insufficient risk management, according to Gartner. The global market for agentic AI is projected to expand from $ 16.2 billion in 2025 to $ 224.5 billion by 2033, with a 38.6% CAGR, indicating a higher growth rate than most businesses' governance. The real dividing line is not intelligence, it is authority: the moment a system can write to a system of record or trigger a transaction, it needs permissions, an audit trail and a scoped action boundary that a chatbot never required. In January 2025, Gartner polled 3,412 attendees at one of its own webinars and found 19% of organisations already making significant investments in agentic AI, with a further 42% ... Continue reading →

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