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Are you a Hotmail user? If yes, then you must be facing one of the most common issues related to it – Hotmail not receiving emails on your accounts. Various reasons can cause such problem, so let's explore how that can cause this problem and that solution.
If you are facing such problems and looking for a solution, then you are at the right place. We will share information that can help you identify the problem and provide you with the appropriate solution.
10 Problems Behind Hotmail Not Receiving Emails and Their Solutions
Here is the list of some common problems that can occur if Hotmail is not receiving emails. Check what is causing your problem:
1. Check service status if Hotmail is not receiving emails
If your Hotmail is unable to receive an email to your Hotmail account, please check the service status first to verify that the problem is not with the Hotmail endpoint. For this, you will need to check the status of the Hotmail service. If you don't see the green tick next to Outlook.com, you'll need to wait until it turns green.
2. You can search mail and people
If someone has sent you an email to your Hotmail account but can't find it, you can try the search option to locate the email.
For the same, go to your mail account search box and enter the keyword, such as personal mail or the subject of the mail, and press the Enter key on your keyboard.
You can refine your search by clicking the filter icon (down icon) located to the right of the search bar.
If your search is complete, click the black arrow in the search box. Or you can click any folder in the left navigation window to exit the search.
3. Check your spam folder
One option to search for an email is the Junk folder in your Hotmail account and search for the missing email. If you find the missing email, right-click the email and select Mark as Junk, and that email will be moved to your inbox.
4. Clear your inbox if Hotmail is not receiving emails
When your inbox is full and you don't have the required storage space, this can also cause some problems in receiving new emails to your Hotmail account. If you think it may be the cause of the same thing, you should empty your inbox and create a space to accommodate new incoming emails.
For this, you need to clear your spam folder by right-clicking on the Spam option and choosing the delete option. One more option that you have is that you can delete spam emails from your Inbox folder. These two options can help you create space in your inbox.
5. Check the inbox filter and configure the settings
If your inbox is set to filter messages based on category, and if you choose any other way to shorten email than the default, you may see some incoming emails, so follow these steps:
To filter, go to Filter > All
To sort, go to Filter > Sort By
To check the recent message, select the date option.
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Article source: https://article-realm.com/article/Health-Fitness/23832-hotmail-not-receiving-emails.html
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