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Oct 12, 2018
About 36% of employees have considered quitting their jobs due to a poor digital employee experience, according to the 600+ people across roles and industries that responded to this survey.
So what is a digital employee experience (DEX), and why are employees quitting over it? Essentially, DEX encompasses the quality of employees’ interactions with technology during the course of their workday. These interactions include checking emails, managing cloud applications, using project management software, and more. And in a remote or hybrid environment, where employees are especially reliant on technology, DEX is of the utmost importance.
We surveyed C-level executives, IT staff, and employees to understand better how businesses operate in this new digital landscape. The findings place DEX at the center of business success. On the other hand, it revealed a serious disconnect between leaders’ perception of their DEX quality and their employees’ lived experience.
DEX and Employee Productivity
Organizations are struggling to support remote and hybrid employees. With decentralized work environments becoming the norm, companies need to create better digital experiences for employees. And we aren’t talking about adding emoji options and other features to make work more fun (though those are good too). When we talk about DEX, we are really talking about giving employees the tools to simply complete their work without running into tech issues that derail their productivity.
To Know More, Visit @ https://hrtechcube.com/what-is-the-digital-employee-experience-and-how-can-it-lead-to-better-engagement-retention-and-talent-attraction/
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