How to match employee expectations and workplace realities

Most HR leaders and company executives have been poring over industry-wide research about new work models for nearly three years now. Many of the employee-based surveys share similar findings to a recent Gallup survey of more than 8,000 remote-capable employees. In this survey, 71 percent responded that hybrid work improved their work-life balance, with 58 percent responding they experienced less burnout and fatigue. The Gallup research also pointed to some of the challenges of hybrid work, including impaired collaboration and relationships.

Going beyond formal town halls

While formal gatherings like town halls bring teams and leadership together to collaborate on important issues, the conventionality might hold back employees from being candid. Less formal settings may open the door to more honest interactions, while removing unnecessary hierarchy. 

At Appspace, for example, we complement town halls with all-hands meetings. These less formal meetings focus on a specific area, like company strategy or product roadmap. We encourage team members to submit questions in advance, during, and immediately following these meetings – always giving them the opportunity to submit questions anonymously. We also take pulse surveys following both our all-hands and town hall meetings for insights into what employees like and, as important, what we can do better.   

Small acts matter, so rewards and recognition can go a long way in creating environments where employees feel heard. Thanks to technology, there are feedback tools like the pulse surveys, polls, and forms that seamlessly capture the ins-and-outs of the everyday employee experience and how these intricacies impact employee expectations. 

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