TUI Group is a travel agency company that provides travelers with the best assistance and services in their travel agencies, airlines, cruise lines, hotel chains, etc. TUI is one of the leading companies in Germany for travel and leisure. The company has a customer-friendly refund and cancellation process. They provide travelers with a refund of their purchase amount as per the prescribed rules mentioned here for you, along with the TUI refund time 2022. Read the information given here to get a quick idea.
TUI refund policy
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If the passengers cancel their flight ticket within the initial 24 hours of booking, they will be entitled to get a complete refund of their ticket amount. However, these rules apply when the reservation is made at least seven days before the scheduled departure of their flight ticket.
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If the passengers have purchased a non-refundable flight ticket with TUI, they are not entitled to get a refund of their flight ticket if they cancel the risk-free cancellation.
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Suppose the passengers cancel their business or first class booking whose reservation was made at least seven days before the scheduled departure. They will get a refund for their flight ticket with the airline.
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The passengers may have to pay the cancelation charges for canceling their flight ticket after the risk-free period as per the airline's policy.
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If there is a delay of three- hours in the scheduled flight departure of your flight ticket and the passengers opt for the cancellation, then they will be liable to get a complete refund of their ticket amount.
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If the flight ticket reservation is made with credit or debit cards or online payment, it will take up to seven to ten days.
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If the flight ticket reservation is made through cash or cheque, it may take up to fifteen to twenty days for the refund in your bank account.
The process to cancel with TUI
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The most basic step is to get onto the official website of TUI and look for the "Manage Booking" option.
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Enter the PNR number and the passenger's last name to proceed further.
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Once you get onto the flight detail page, you are required to look for the flight on which you have made the reservation of your flight ticket.
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Once you get onto the flight details page, you are required to look for the option of cancellation.
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Follow the process to cancel the flight ticket, and you may also get asked to mention the reason for the cancellation.
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Once the cancellation process is complete, you'll be redirected to the payment page, where you must follow the on-screen process to pay the cancellation charges.
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Once the cancellation process is complete, a link will appear on your screen.
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Click on the link, and you'll get redirected to the refund page.
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Fill out the refund form with all the necessary details and also mention the reason for the cancellation to get the refund.
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Submit the refund form after mentioning all the necessary detail, and the refund will get into your account in the prescribed time.
Bottom Line
Follow the above-written instructions to know how do I get my money back from TUI? And you can also connect with the airline's agent for more details.
Article source: https://article-realm.com/article/Internet-Business/PPC-Advertising/31788-How-long-does-it-take-for-a-refund-of-TUI.html
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